Frequently Asked Questions

Is there a charge for the ID Card?

Any 'first time' student is not charged for their initial card.

What is the largest file Size I can upload?

12 MB.

What photo file types do you accept?

Only JPEG (.jpg) files are accepted.

When and where can I pickup my ID Card?

Online Orientation students who received the email of approval notice should schedule a time for ID card pickup at the Campus Security office. Contact If you are not part of the Online Orientation, you can pickup your ID card at the Campus Security Office after 24 hours from the reception of approval notice email.

What happens if the photo I supply does not meet the requirements specified by ID Card?

You will receive an email indicating the reason why the photo is not acceptable and will have to either re‐upload another picture or visit the ID Card office to have your card manually produced.

How do I get a replacement card?

Please visit the Campus Security Office. Replacement card fee is $30.

For any additional questions you can contact us through any of the below methods:


Phone: (203)-576-4913

Visit Campus Security Office. Our open hours are Monday – Friday 8:30am-12:30pm and 1pm - 4:30pm